The check won't be performed and you'll be able to install the software.Įventually, Microsoft will update the criteria of the check so that it will work for the new versions of Adobe Reader. Now you can launch the updated Document Routing Agent msi file. Then go to the File menu and choose Save. You can right-click that line and choose "Drop Row". This is the line that is checking for the Adobe Reader: Installed OR (PDFREADER32 "" OR PDFREADER64 "") You'll have to search a couple of times, but you're looking for the entry in the "LaunchConditions" section.
Now you can go to the Edit menu and choose Find. You can learn about Orca and where to get it here:Īfter you get Orca installed onto your computer, you can right-click on the DocumentRoutingAgentSetup.msi file and choose to edit the file. Windows Installer ( msi) files can be edited with a tool called Orca. msi file for the Document Routing Agent is a standard Windows Installer file. Windows 7 SP1 (32 bit and 64 bit), Windows 8, 8.1 (32 bit and 64 bit), or Windows 10. Now the installer check fails every time. Unfortunately, Adobe changed the ID in one of their recent updates. It's doing a check by looking for a specific identifier for the 32-bit or 64-bit Adobe Reader. The problem is that the Windows Installer is doing a check to verify that Adobe Reader is installed on the computer. This is an unfortunate problem, but there is a work-around - albeit a tedious work-around.
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